Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTPH313B Mapping and Delivery Guide
Distribute pharmaceutical products in a health setting

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency HLTPH313B - Distribute pharmaceutical products in a health setting
Description This unit of competency describes the skills and knowledge required to distribute pharmaceutical products according to standard operating procedures (SOPs) and good pharmacy practice, good wholesaling practice and legal requirements
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application The application of knowledge and skills takes place around standards, guidelines, policies and procedures and under the supervision of a qualified personIndividuals may take responsibility for their own outputsWork performed requires a range of well developed skills where some discretion and judgement is required
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Select and pack product order
  • Select products according to order requirements
  • Pack products to minimise breakages and to maintain temperature, security and safety requirements
  • Comply with safe packaging procedures for hazardous products
  • Comply with correct packaging procedures to maintain integrity, cold chain and security
  • Complete all data entry requirements associated with processing orders
  • Check labelling, specific handling instructions and delivery information for accuracy in line with identified requirements
  • Check order for completion
  • Check packaging is according to instructions
       
Element: Dispatch product orders
  • Dispatch products accurately and in a timely manner
  • Maintain security of delivery information
  • Check route sheets and other delivery documentation for accuracy and follow requirements
  • Implement security procedures to ensure the integrity of delivered goods
  • Implement packaging and handling procedures that comply with standard operating procedures
  • Check for cold chain maintenance and breakage avoidance
  • Complete medicine registers, where required
  • Complete other documentation as required
       
Element: Handle returned stock
  • Obtain authorisation to receive returned goods
  • Apply organisation procedures for receiving returned products
  • Inspect returned products and place in designated area
  • Ensure safety and security of returned goods in the designated area
  • Minimise the risk of accidental contamination of returned products
  • Complete inspection documentation accurately and forward for authorisation
  • Maintain accurate records and complete credit process in a timely manner
  • Dispose of returned products according to instructions from an authorised person
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of workplace performance is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Context of and specific resources for assessment:

Assessment should replicate workplace conditions as far as possible

Simulations may be used to represent workplace conditions as closely as possible
Acceptable simulation requires:

Scope to determine that work is conducted within legislative and regulatory requirements

Scope to determine that work is conducted within OHS and infection control requirements

Resources essential for assessment include:

Access to relevant workplace or appropriately simulated environment where assessment can take place

Relevant legislation, regulations and guidelines

Packaging and labelling resources

Order information system

Method of assessment may include:

Observation in the work place (if possible)

Written assignments/projects, eg for fundamentals of microbiology and principles of cleaning and disinfection

Interviewing and questioning

Formal appraisal systems

Supporting statement of supervisor(s)

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Appropriate methods of disposal of unwanted pharmaceutical products and outdated stock

Basic hygiene and the importance of maintaining a clean working environment and equipment

Hospital or health facility in-house computer system

Infection control policies, guidelines and symbols and their relevance to working in a hospital pharmacy

Identification and handling of products, including

formulary drugs and non-formulary drugs eg clinical trial drugs and special access scheme drugs

products with the required integrity as well as those whose integrity has been compromised eg damaged, contaminated or deteriorated stock

routine handling of products and products requiring special handling, eg cytotoxics and its spill management, refrigerated and frozen items, light sensitive materials and flammables

Input and access of data relevant to stock control

Knowledge of and the rationale for applicable legislation, organisation policy and in-house standard operating procedures (SOPs), relating to the distribution of pharmaceutical products

OHS policies, guidelines and symbols and their relevance to working in a hospital pharmacy

Packaging and transport specifications for various products

Principles and procedures of stock control and maintenance

Principles and procedures of maintaining security of pharmaceutical products

Procedures for dealing with returned goods

Relevant reference material

Sources to determine legitimate receivers of stock

Storage requirements and rationale for different types of product

Storage requirements and the rationale for different types of products

Essential skills:

It is critical that the candidate demonstrate the ability to:

Work in accordance with relevant organisation policy, legislative requirements, industrial awards and agreements and in-house operating procedures (SOPs)

Work in a safe manner

Distribute stock accurately and efficiently according to organisation policies and procedures

Refer issues identified outside scope of practice to the authorised person

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Apply good distribution principles to prevent contamination or deterioration of the products, damage to packs or confusion of products

Communicate and interact appropriately with colleagues, health care practitioners and clients

Comply with organisation procurement policies and procedures

Ensure optimal usage of stock prior to expiry date

Enter and access data on pharmacy computer system

Maintain stock security

Maintain stock control documentation

Monitor the quality of stock and storage conditions, including temperature, light, humidity, pest control and stock organisation

Take into account opportunities to address waste minimisation, environmental responsibility and sustainable practice issues

Use literacy, numeracy and oral communication skills required to fulfil the position in a safe manner as specified by the health care facility

Use problem solving skills

Use available resources and prioritise workload

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Products may include:

Formulary drugs and non-formulary drugs eg clinical trial drugs and special access scheme drugs

Products with the required integrity as well as those whose integrity have been compromised eg damaged, contaminated or deteriorated

Routine handling products and products requiring special handling eg cytotoxics and its spill management, refrigerated and frozen items, light sensitive material and flammables

Sources of orders may include:

Hospitals

Pharmacies

Clinics

Stock ordering may include:

Written orders

Verbal orders

Electronic orders

Data entry requirements include:

Enter transaction into pharmacy computer system

Generate packing slip and include in package

Label clearly, including specific handling instructions

Documentation recording may include:

Manually

Using computer based system

In print form

In an electronic system

Storage requirements may include:

Correct temperature

Humidity

Light

Pest control

Secured

Cold chain

Ventilated

Ambient

Isolated

Correct storage of hazardous substances

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Select products according to order requirements 
Pack products to minimise breakages and to maintain temperature, security and safety requirements 
Comply with safe packaging procedures for hazardous products 
Comply with correct packaging procedures to maintain integrity, cold chain and security 
Complete all data entry requirements associated with processing orders 
Check labelling, specific handling instructions and delivery information for accuracy in line with identified requirements 
Check order for completion 
Check packaging is according to instructions 
Dispatch products accurately and in a timely manner 
Maintain security of delivery information 
Check route sheets and other delivery documentation for accuracy and follow requirements 
Implement security procedures to ensure the integrity of delivered goods 
Implement packaging and handling procedures that comply with standard operating procedures 
Check for cold chain maintenance and breakage avoidance 
Complete medicine registers, where required 
Complete other documentation as required 
Obtain authorisation to receive returned goods 
Apply organisation procedures for receiving returned products 
Inspect returned products and place in designated area 
Ensure safety and security of returned goods in the designated area 
Minimise the risk of accidental contamination of returned products 
Complete inspection documentation accurately and forward for authorisation 
Maintain accurate records and complete credit process in a timely manner 
Dispose of returned products according to instructions from an authorised person 

Forms

Assessment Cover Sheet

HLTPH313B - Distribute pharmaceutical products in a health setting
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTPH313B - Distribute pharmaceutical products in a health setting

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: